Our Mission
W
e want to prove that Quality and high results
can be reached by
specific problems resolution
expert collaborators
investment in R&D
flexible partners
low costs.
We have our own CRM approach: Our
customers are our main focus and we are committed to help them in their success because
our success entirely depends on their success. They will be partners and we are aimed at
improving our intimacy with all of them by offering them clear
services, with transparent prices.
By working in an honest way and by communicating effectively and efficiently with our
customers we will always be above customer expectations.
We are convinced that by becoming customer-centric, i.e. shifting our competitive
basis from marketing our services to building lasting customer relationships, is truly
an evolutionary process. A fundamental feature of a fully customer-centric organization
is managing customer knowledge. Services-focused organizations use sales data primarily
to report against financial targets. A customer-centric organization mines sales, billing,
service, support and other data. This customer knowledge may be used to:
increase staff awareness of customer importance,
forge personal relationships with the customer,
improve the service development process, and
deliver value-added service that competitors cannot duplicate.
Clearly, transforming customer knowledge into customer value can create a significant
competitive advantage. High value customers are identified, their needs anticipated and
new value created for them where it did not exist before. The end-result for a
customer-centric organization is customer loyalty.
We are committed to strenghten the collaboration with our business partners. They are
crucial for us as they are entirely part of our offering.
We will constantly focus on Research and Development in order to be permanently at
least one step ahead of the competition. We are convinced that our interest and
expertise in key areas can benefit to our clients because we will continually specialize
in topics directly coming from research. The research applied to day-to-day problems
enable us to provide innovative solutions.
Atlantis Technologies wants to be THE place to work. We will offer our collaborators
the possibility to manage their career at their own pace and let them have the choice to
broaden their experience. The flexibility is also reflected in that our consultants can
manage their work the way they want, without beeing constraints by fixed timing and opening
hours. In doing that, the management of Atlantis Technologies wants to get enthusiasm at
work.
In the future, we will evolve our service offering to continue to serve all
the customers and to provide them still with flexible solutions to everyday problems.
W
hat assures us to be unique in our business
is the entirety of the offering, not one single point separately. Furthermore, all the
characteristics listed below are measurable and we are committed to improve each of them
every day.
Atlantis
Technologies is a European company - with headquarters in Italy - sustained with National
and European investment funds which means that the European Directorate responsible for
funds attribution at SMEs beleaves in the business objectives and in the entrepreneurial
spirit of Atlantis Technologies.
The founders of Atlantis Technologies are very proud of this recognition and beyond the
business objectives they have also social objectives in mind which are
the willingness to create jobs in an unfaired European region and
to let the region beeing recognized at the European level for his ability to produce quality.
Customers are aware that deciding to collaborate with Atlantis Technologies also means that
they directly help Atlantis Technologies reach not only their business objective but also
the social ones.
All the
consultants have at least a university degree in computer science or are engineers with
a specialization in computer science.
Our
consultants are permanently trained on new tools, technologies and methodologies.
We
will develop parterships with business partners, universities and research groups to
better serve our customers by adapting our offering.
We
work with extremely reduced costs by eliminating useless costs and working with a very
flat structure. Our clients will directly benefit from this cost reduction.
Our
goal is to meet customer needs. Each customer is unique for us, and we are committed to
earning his/her trust and respect.
We
give a new sense to the word flexibility. In fact, flexibility for Atlantis Technologies
means that the customer only pays for executed jobs. Our pricing model lets us consider
the customer rythm and plannings. The customer doesn't pay for consultants. He knows that
he will pay for a given executed job. This job will be executed only when decided by the
customer at his/her own pace. We don't dictate time constraints in our contracts.
Flexibility also means that the customer doesn't need to foresee additional places in
his/her offices. No need for extra costs in PCs hardware, configuration, software
licences, trainings, software access permission, network access, building access cards
and other extra costs when hiring additional external consultants.
Improved communication ways let us to be virtually present at the client side by
exploiting all the existing modern communication techniques.
We
are aware that one of the brakes to offshore activities is related to security,
confidentiality and integrity. A special attention is given to thoose important points.
We are fully committed to improve our security processes to assure our customers that
their applications are kept in absolute confidentiality and integrity. We are also
committed to destroy any kind of information reguarding the customer from our labs after
the execution of the foreseen tasks and keep sensible information secure and secret
during the contractual activity. Our procedures foresee that only one person
(the Commitment Manager) is aware of the customer identity. Our strong internal security
procedures and our personnal integrity guarantees that no application or data can be
assembled entirely in a way that it could be misused.
We
only do what we are able to do in an excellent way. We will help our customers to find
the best partners through our Partner Selection Service Offering and also help our
customers to find the most efficient tools on the market for their own business through
our Tool Selection Service Offering.
Our solutions are
the most efficient, flexible, quality-based and cheaper of the market,
due to our fully innovative and customer-driven
approach. Discover them and compare them to the solutions provided you by our
competitors.
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